AGENTFORCE & AI

Not a chatbot. An agent that acts.

Grounded on your real Salesforce data, governed from the start, and built to take real work off real teams. Not to answer questions in a window nobody opens twice.

WHY AGENTS, WHY NOW

The cost of doing nothing is already high.

$300K+

lost per hour of downtime at most enterprises when a critical system goes down

80%

of common issues agentic AI is projected to resolve by 2029

Source: Gartner and industry research, as referenced in our internal capability materials.

HOW IT ACTUALLY WORKS

Not a chatbot. A platform.

Atlas Reasoning Engine

The reasoning layer that decides what to do next, not just what to say next.

Einstein Trust Layer

Governance and guardrails built in from the start, not bolted on after something goes wrong.

Data Cloud grounding

Agents reason on your real, unified data, not a static script written in advance.

MCP & 100+ connectors

Safe, governed access to the tools and systems an agent actually needs to take action.

ALREADY AT WORK

Agents doing real jobs, across real industries.

MANUFACTURING

Dealer Engagement Agent

Keeps dealer relationships warm and orders flowing without a rep chasing every account.

SALES

Next Best Action Agent

Surfaces the one action most likely to move a deal forward, right when it matters.

RETENTION

Churn Prediction Agent

Flags accounts about to walk, with enough lead time to actually do something about it.

SALES

Rep Assistant Agent

Handles the admin work around a deal so reps spend their time actually selling.

REVENUE

Quote Assistant

Turns a conversation into a compliant quote. No spreadsheet, no back-and-forth.

HEALTHCARE

Care Coordination Agent

Handles intake, triage, and scheduling so care teams start from context, not a blank form.

UTILITIES

Service Agent

Handles outages, billing questions, and move-in/move-out requests without a hold queue.

TRY IT

Deploy an agent. See what it would actually do.

Pick an industry and a task. No sign-up, no real system touched. Just a preview of the agent we'd build.

Deployed

Talk to us about this agent → See this in an industry →